Client Policy Agreement
Welcome to Studio Fitness! I’m absolutely thrilled to have you join our vibrant studio community! Your journey toward movement and wellness—encompassing Pilates, Strength, and Conditioning—starts here, and I can’t wait to support you every step of the way.
To ensure that everyone has a fantastic experience—filled with growth, connection, and enjoyment—please take a moment to read through our policies:
1. Payment Policy
Package must be paid in full prior to class/session. No access will be granted until payment is received.
2. Arrival Time
Please arrive at least 5 minutes prior to your scheduled class/session. Late arrivals disrupt the class experience.
3. Cancellation Policy
Cancellation Fee: If you need to cancel less than 4 hours before a class/session, you will be charged the full rate of the session.
– For private sessions, cancellations made less than 4 hours will incur a fee of the full rate of the session.
4. What to Bring
Please bring the following items to each class/session:
- Towel
- Grip socks
- Water bottle
- Comfortable clothing
5. Injury and Risk Acknowledgment
Any risk of injury during class/session operated by Teacher/Coach Melissa Charlton or on the Studio property located at 23 Hardwood CRT, Buderim, is at your own risk. By participating, you acknowledge and accept this risk.
6. Health Concerns Disclosure
Please outline any health concerns, injuries, pathologies, conditions, symptoms, or pregnancy-related that I need to be aware of. This information will help me tailor your experience to ensure your safety and well-being during classes/sessions. Use the back of the page.
7. Photo/Video Consent
Please inform Mel if you are uncomfortable having your photo or video taken during class/studio sessions for social media purposes.
Acknowledgment
By booking a class or purchasing a class pass, you confirm that you have thoroughly read, understood, and accept the policies outlined above. You acknowledge your responsibility to adhere to these guidelines, ensuring a safe and enjoyable experience for yourself and others at Studio Fitness.